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Call Hills Water Customer Service on
1300 658 961
2. Where is my nearest Hills Water tank Sales Agent? To find a Hills Water Sales Agent near you
3. Why should I consider a rainwater tank? Australia is one of the driest continents on earth. As rural and urban population growth expands, our demand on existing water resources will increase. It is everyone’s responsibility to reduce our footprint on earth and reduce, reuse and recycle. This includes harvesting water for personal and industrial use. 4. Why should I purchase a Hills Water tank?
5. What do I need to consider before I buy a rainwater tank? Try to select the largest possible tank capacity for the area you have available. In rural locations, space is not always a problem and so a traditional round tank is the best solution. However, in residential areas space can be a real problem, particularly if you are limited to locating the tank down the side of a house or in a small back yard and in these situations a Drink Water tank, a Slimline tank or a Miniline or Modular tank may be more practical. 6. How do I calculate my rain harvesting capacity? 10mm of rain on an area 100 sq. metres (10m x 10m) of your roof area will provide 1,000 litres of rainwater in your tank. Our Rain Harvesting Calculator will help you to estimate your catching. 7. What are Hills Water tanks made from? Hills Water rainwater tanks are made using high quality UVstabilised food-grade polyethylene. 8. Is my roof surface suitable for collecting rainwater? The most suitable roofing materials for collecting potable water* are:
(* potable water is water fit for human consumption - safe drinking water) 9 Do polyethylene tanks split at the seams? There are no seams in Hills Water polyethylene tanks. Lines may be visible on the outside of the tank that look like joins. This is where the two parts of a mould join together. Hills Water tanks are not made from two sides joined together, they are formed as one solid piece during the polyethylene manufacturing process. 10. Are mosquitoes a problem with Rainwater Tanks? To prevent mosquito breeding and contamination, it's that vital guttering and pipe work should be self-draining and fitted with drainage points and screens.
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11. What accessories come with Hills Water tanks? Different tanks come with different fittings – generally, all tanks come with multiple threaded outlet points, bungs, leaf strainers, overflow elbows and screens – check with Hills Water customer service (1300 658 961) for confirmation on your specific tank. 12. How much are Hills Water tanks? Hills Water sales agents will be able to provide specific quotations on tank prices and delivery and installation costs. Click here to find your nearest Hills Water Agent. 13. What type of base do I need for my tank? You require a solid, level, compacted base, that extends beyond the diameter of the tank that will not be eroded by wind or rain. Suitable bases include brick, concrete, gravel or solid dolomite surface between 300mm and 400mm in depth. More about Site Preparation. 14. Can I install my Hills Water tank in the ground? No - unless you have purchesed a specific Hills Water underground tank, you should not locate / install any part of your Hills Water polyethylene tank underground. 15. How much does delivery cost for Hills Water tanks? Please consult your local Hills Water Sales Agent for delivery charges when ordering your Hills Water tank. Click here to find your nearest Hills Water Agent. 16. Can I drink rainwater from my Hills Water tank? Yes, although some people prefer to filter their tank water for drinking. Hills Water tanks are made from food grade polyethylene and will not taint or colour the water. It is important to ensure that all roof areas and gutters are clean. 17. Do I need a plumber to install my Hills Water tank? If you are installing a water switch and pump to connect your Hills Water tanks to your home water outlets (i.e. to connect to laundry and toilet) you will need a licensed plumber for this installation. Your plumber will also need to certify the installation for documents used in processing ‘Water Rebates’ that are offered by local, state or federal governments for installing water tanks on residential properties - see FAQ 18. 18. What rebates are available for installing rainwater tanks? For up to date information on rain water tank rebates available from local, state and federal governments in your area, please check the following website matching your location
New South Wales
Queensland
Victoria
South Australia
Australian Capital Territory
Western Australia
19. How much rainfall is there in my area? For up to date statistics on average rainfall in your area, log on to the Australian Bureau of Meteorology http://www.bom.gov.au/ 20. Should I clean my tank out? Rainwater is harvested from roofs, channelled down gutters and through downpipes. These surfaces can also catch dirt and dust that can be captured in your rainwater tank through the water collection process. Leaf strainers, gutter guards and other filtration systems (both in and out of the tank) all provide protection against dirt and dust entering your tank. It is beneficial to clean your Hills Water tank every 2 to 3 years to remove sediment and ensure the highest quality water possible is being stored in your tank. Hills Water large round tanks have removable lids to enable efficient and safe cleaning to be carried out. |
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